CANCELLATION / REFUND POLICY
Private Sessions, Appointments, and Camps: All cancellations or schedule changes must be made 24 hours prior to starting time. Payment is required at the time of booking, even when booked by COPA STC staff. We accept cash, check, or credit card. For your convenience, we can also securely store payment information in your account. Member-athletes will be charged the full amount of the session for no-shows and late cancellations.
Classes/Clinics: All cancellations or schedule changes must be made 8 hours prior to starting time. Payment is required at the time of booking, even when booked by COPA STC staff. Athletes will be charged the full amount of the session for no-shows and late cancellations
Holds/Suspensions: If a medical issue renders you unable to participate in training for an extended period of time, we will place holds on the services in your account where applicable.
Expiration: Single sessions will expire two months from purchase date. Multi-session packages will expire six months from purchase date.
Refunds: We handle refunds on a case by case basis to ensure our clients are fully satisfied with all purchases and services.
WAIVERS / FORMS
Please click one of the links below to fill out one of our digital waivers.
Sports Academy Waiver of Liability
Must be filled out by all COPA Soccer Training Center participants.
Active Kids Medical Release
Must be filled out for kids under 5 years old in addition to the waiver above.